Tender Details
Request for Proposal for the Provision of Service Standards Research tender for a Period of sixty (60) at Airports Company South Africa Airport
Tender Number:
COR/7889/2025RFP
Client:
Airports Company of South Africa
Region:
Gauteng
Industry:
Professionals & Consultants
Title:
Request for Proposal for the Provision of Service Standards Research tender for a Period of sixty (60) at Airports Company South Africa Airport
Closing Date:
21/10/2025 12:00
Site Inspection Date:
N/A
Tender Description:
Details Tender Number COR/7889/2025RFP Organ Of State Airports Company of South Africa Tender Type Request for Proposal Province Gauteng Date Published 18 September 2025 Closing Date 21 October 2025 12 00 Place where goods, works or services are required OR Tambo-Kempton Park-Gauteng-1632 Special Conditions The bid document must be delivered to the address below and must be addressed as follows The Tender box A is located at Airports Company South Africa SOC Limited Offices North Wing , O.R. Tambo InterGauteng Airport , 3rd Floor 1 Jones Road, Kempton Park, Gauteng, South Africa 1632 Tender Box will be at ORTIA All enquiries directed to Kgomotso Monyeki at this email address kgomotso.monyeki@airports.co.za. Compulsory Briefing Session meeting via MS teams Link Microsoft Teams Need help? Join the meeting now Meeting ID 377 852 769 407 0 Passcode er7G9wN6 ENQUIRIES Contact Person Kgomotso Monyeki Email kgomotso.monyeki@airports.co.za Telephone number 000-000-0000 FAX Number 000-000-0000 BRIEFING SESSION Is there a briefing session? Yes Is it compulsory? Yes Briefing Date and Time N/A Briefing Venue Meeting ID 377 852 769 407 0 Passcode er7G9wN6 TENDER DOCUMENTS Annexure 1 Fieldwork Guidelines Standard and Sample Size.pdf Date Uploaded 2025-09-18 Annexure 4 Change Control Process.pdf Date Uploaded 2025-09-18 Annexure 5 Infrastructure Observations Average Completion Rates.pdf Date Uploaded 2025-09-18 Annexure 3 Monthly Fieldwork Observation Report.pdf Date Uploaded 2025-09-18 Annexure 9 SLA Penalties.pdf Date Uploaded 2025-09-18 Annexure 10 Passenger Evaluation of Stakeholders.pdf Date Uploaded 2025-09-18 BID document Service Standards Research_Final.pdf Date Uploaded 2025-09-18 Annexure 8 Service Excellence Awards Brochure.pdf Date Uploaded 2025-09-18 Annexure 7 Mystery Shopper Criteria.pdf Date Uploaded 2025-09-18 Annexure 6 Infrastructure Observation Sample Sizes.pdf Date Uploaded 2025-09-18 ANNEXURE 00 BACKGROUND PURPOSE AND SCOPE OF WORKS OF TENDER_FINAL.pdf Date Uploaded 2025-09-18 Annexure 2 Field work description.docx Date Uploaded 2025-09-18 Annexure C Pricing Sheet_Final.xlsx Date Uploaded 2025-09-18 Annexure 11 Infrastructure Observation Sample Sizes.pdf Date Uploaded 2025-09-18