Tender Details
THE UPGRADE OF THE EXISTING ATOS UNIFY OPENSCAPE CALL CENTRE SYSTEMTO A CLOUD VOICE SOLUTION, CONFIGURATION, IMPLEMENTATION OF THE OFFICE VOICE SOLUTION INTEGRATED TO THE CONTACT CENTRE SYSTEM, ISSUING OF THE Gauteng TELEPHONE NUMBERS TO THE NCC, SUPPORT AND MAINTENANCE. 36-MONTH CONTRACT WITH IMPLEMENTATION IN TWO PHASES.
Tender Number:
NCC_04_2023_2024
Awarded Bidder:
(PLUS1X COMMUNICATIONS)
Region:
Gauteng
Industry:
Information Technology(IT)
Title:
THE UPGRADE OF THE EXISTING ATOS UNIFY OPENSCAPE CALL CENTRE SYSTEMTO A CLOUD VOICE SOLUTION, CONFIGURATION, IMPLEMENTATION OF THE OFFICE VOICE SOLUTION INTEGRATED TO THE CONTACT CENTRE SYSTEM, ISSUING OF THE Gauteng TELEPHONE NUMBERS TO THE NCC, SUPPORT AND MAINTENANCE. 36-MONTH CONTRACT WITH IMPLEMENTATION IN TWO PHASES.
Closing Date:
12/02/2024 11:00
Award Date:
28/03/2024 00:00
Tender Description:
Details Tender Number NCC_04_2023_2024 Department Gauteng Consumer Commission Tender Type Request for Bid(Open-Tender) Province Gauteng Date Published 12/01/2024 Closing Date 12/02/2024 11 00 Place where goods, works or services are required 1 Dr Lategan Road Groenkloof Pretoria 0027 Special Conditions N/A ENQUIRIES Contact Person Margery Mouton Email M.Mouton@thencc.org.za Telephone number 012-428-7730 FAX Number N/A BRIEFING SESSION Is there a briefing session? Yes Is it compulsory? Yes Briefing Date and Time 23/01/2024 11 00 Briefing Venue Microsoft Teams TENDER DOCUMENTS SCM-Bid documents SBD 1.pdf Standard Bidding Document (SDB) 4.pdf general conditions of contract (2).pdf SBD 3.1.pdf Terms of Reference_Contact Center upgrade and office voice solutions.pdf SBD 6.1 IN TERMS OF PPR2022 (1) (1).pdf advert template.pdf
Amount R1 389 598,00
Bidders https://www.etenders.gov.za/Home/Download/?blobName=7eacf3e9-fb3c-4f70-a0c9-33779ab998c8.pdf&downloadedFileName=CLOSING%20CERTIFICATE%20-%20UPGRADE%20OF%20THE%20CALL%20CENTRE_.pdf
THE UPGRADE OF THE EXISTING ATOS UNIFY OPENSCAPE CALL CENTRE SYSTEMTO A CLOUD VOICE SOLUTION, CONFIGURATION, IMPLEMENTATION OF THE OFFICE VOICE SOLUTION INTEGRATED TO THE CONTACT CENTRE SYSTEM, ISSUING OF THE NATIONAL TELEPHONE NUMBERS TO THE NCC, SUPPORT AND MAINTENANCE. 36-MONTH CONTRACT WITH IMPLEMENTATION IN TWO PHASES.